Competence always at your service. Online. Or personally.

They are supported by our technology and engineering departments where required by new products or complex projects.

Once an order has been placed, the projects are handed over to a team of experienced project managers, who will answer all your questions throughout the project handling period.

Upon completion of an order, the Fleissner service continues. Our staff will assist you with the procurement of spare and wear parts, and offer advice for replacement, modification or modernization work planned by you.

Our Remote Service is available to every customer with a Fleissner line and appropriate equipment. Problems can be solved directly, online and without high expenses.

Machine Service

• Inspection/Maintenance
• Inspection/Maintenance Contracts
• Modification/ Modernization
• Repair

The machine service aims at reducing the hazard of unplanned standstills by specific maintenance and inspection visits at fixed intervals and fixed costs. For this purpose, Fleissner offers maintenance and inspection contracts adapted to customers' needs and requirements.

Another focus of the machine service is on upgrading of plants in operation. The Fleissner Improvement Technology (FIT) program provides customers with the opportunity to equip their plants with the latest machine control systems or advanced drive technology, thus ensuring availability and economic efficiency for many years.

Technological Service

• Plant settings for product optimization
• Training

With its technological service, Fleissner shares with its customers the experience gained in many years of production in the fields of textiles, nonwovens and man-made fibers. Only an optimum combination of machine and process settings together with the materials used such as fibers or chemicals will yield the desired product quality at minimum production costs (e.g. energy costs).

The Fleissner application engineers make these optimization settings together with the customers on site, provide training or advise the customers at the Fleissner technical center.

FRS - Fleissner Remote Services

• Online support during line operation
• Online spare parts management

Short response times and direct access to the Fleissner specialists are the advantages of the Fleissner Remote Services, which is the third element of the after sales service. Operating with software by Symmedia, new plants use an accordingly equipped PC as platform for communication with Fleissner.

Through its internet access, the customer has the possibility to send inquiries with respect to control, machine or technology issues during plant operation.

The Fleissner service staff links up directly with the plant control system (when enabled by the customer) and provides online support. This may be by transmission of programs or by setting process parameters. This system is made available free of charge during the warranty period.

Since the complete documentation of a plant is stored on the Symmedia platform, all spare parts can also be ordered this way from Fleissner.